Making progress
from Pacrat173@lemmy.ml to jellyfin@lemmy.ml on 29 Dec 23:34
https://lemmy.ml/post/40984824

So I finally have my server up and running but I still need a hand.

I cannot access my media library on my internal storage or my 4tb sega gate portable drive I am using. What is the fix for this? Thanks

The issue is resolved I managed to fix it thanks for the help everyone!

#jellyfin

threaded - newest

CondorWonder@lemmy.ca on 29 Dec 23:44 next collapse

More info needed. How are you running Jellyfin? How is the drive attached? What OS?

Pacrat173@lemmy.ml on 30 Dec 00:06 collapse

Linux mint on a mini pc attached with External Hard Drive Cable

Forgot to mention this is a follow up of a post from yesterday

CondorWonder@lemmy.ca on 30 Dec 04:45 collapse

Ok so you’re using docker, the drive is a USB disk?

I think you need to:

  • create a mount point folder
  • mount the drive in fstab so it’s available on boot
  • create a dedicated user for Jellyfin to run as
  • make sure the new user has read/write access to the folders with media (this may mean changing ownership, adding to a new or existing group)
  • set the docker container to run as the new user
  • add the mount point as a volume inside the docker container
  • add the folders with media in Jellyfin
Pacrat173@lemmy.ml on 30 Dec 04:56 collapse

No docker ran it off the terminal and the drive is a portable HHD

AverageGoob@lemmy.world on 30 Dec 00:24 next collapse

Can you browse to the files via the mount point? Is the external drive listed at all?

From there you want to make sure you have the location listed as the library location in jellyfin. Then make sure the naming/file structure is correct according to the jellyfin documentation.

Pacrat173@lemmy.ml on 30 Dec 01:01 collapse

It’s not listed on Jellyfin but on the pc itself I can access it

AverageGoob@lemmy.world on 30 Dec 02:00 collapse

Did you create a library in jellyfin?

Pacrat173@lemmy.ml on 30 Dec 02:07 collapse

That’s what I’m trying to do the files I want to add to the library are on the drive which I can’t see on Jellyfin

AverageGoob@lemmy.world on 30 Dec 02:28 collapse

So when you go to create the library in jellyfin you don’t see the external drive but see your other drives as options?

Pacrat173@lemmy.ml on 30 Dec 02:30 collapse

I only see the internal storage

AverageGoob@lemmy.world on 30 Dec 02:53 collapse

Does the user running the jellyfin service have permissions to read the folder/files? You aren’t running jellyfin in docker by chance, right?

Pacrat173@lemmy.ml on 30 Dec 02:54 collapse

Tried the docker method earlier and had no luck I downloaded and am running it straight off the terminal

richardwonka@mas.to on 30 Dec 03:06 collapse

@Pacrat173 can you define “no luck”?

Your problem may not be related to docker or the way you run Jellyfin

Pacrat173@lemmy.ml on 30 Dec 03:13 collapse

When trying to run the docker I got an error. I can access the server both on my PC and phone after I switched the terminal something i hadn’t been able to do with any other method

Laavu@sopuli.xyz on 30 Dec 03:33 next collapse

Add your disk to fstab, and make sure jellyfin user has access to it. Mint may have a GUI tool Disks to manage disks, but reading the Arch wiki article is a good idea.

wiki.archlinux.org/title/Fstab

Pacrat173@lemmy.ml on 30 Dec 05:18 collapse

Ok so the issue was it not being mounted corrected but it’s been fixed and I’ve tested it on a number of devices and I can confirm it’s working now only took me over a year 2 different OS and 3 different devices to get Jellyfin working (which will admit was due to user error)