Why are my matrix/element push notifications so delayed?
from ludicolo@lemmy.ml to selfhosted@lemmy.world on 14 Dec 14:02
https://lemmy.ml/post/23571963

Hello all! I have been running matrix dendrite for about a month now and it has been great! However the big problem I am facing is a very significant delay in getting call notifications. Messaging is also delayed but it hasnt been my main focus if I am being honest.

I don’t know if it could possibly be my vps coturn server or if it’s possibly something else. Would setting up ntfy fix this issue?

Everyone in my matrix contacts is also using the regular element android client. I’ve heard the client is slow, could that be the issue?

Thank you all for the help!

Edit:

The client device that struggles with push notifications is a pixel 8 with GrapheneOS. Element was installed through f droid.

Also another problem that I have been facing is I cannot multitask while in a call otherwise it cuts my microphone. I have to stay in app to be able to talk with the person I am in the call with. (On this pixel 8 with graphene)

Edit 2: thank you all for the help! I have installed ntfy and I will be trying that out for a while. I will report back if I have any problems!

#selfhosted

threaded - newest

hendrik@palaver.p3x.de on 14 Dec 14:25 next collapse

I don't know much about Dendrite, but maybe you want to add which client on what kind of device you're using... Computer or phone is kind of a different story concerning notifications. And on Android it also matters which brand and if you're using an aftermarket OS variant maybe without the Google services... or the stock Android that came with the phone. I'm just asking since we're in a nerd community here...

ludicolo@lemmy.ml on 14 Dec 15:29 collapse

So sorry my bad!

The device that struggles with push notifications is a pixel 8 with GrapheneOS. Element was installed through f droid.

Also another problem that I have been facing is I cannot multitask while in a call otherwise it cuts my microphone. I have to stay in app to be able to talk with the person I am in the call with.

Notifications work just fine on my desktop running arch.

I will update the post with this information.

hendrik@palaver.p3x.de on 14 Dec 17:56 next collapse

Uh, I'm not sure about that setup. Usually F-Droid strip the Google libraries, so you won't get push notifications via whatever the default Google mechanism is. (And I'm not sure if it also requres some setup on the server side.)

And without push notifications, you'll experience severely delayed notifications. I installed ntfy for that. That's an alternative push notification provider. And that works for the F-Droid versions of FluffyChat and Element X and such...

Maybe try the Play-Store version of Element and see if that works. Or install something like ntfy on your phone if you like the F-Droid builds better.

ludicolo@lemmy.ml on 14 Dec 18:24 collapse

I just installed ntfy and am going to give that a go for a while and report back!

hendrik@palaver.p3x.de on 14 Dec 19:02 collapse

It should automatically add a subscription and show that, after Element picked up on it. Otherwise it won't do anything. I don't remember if I had to do any additional steps.

just_another_person@lemmy.world on 14 Dec 20:24 collapse

The mic thing is either a permissions issue, or the client app itself, but doesn’t have anything to do with your self-hosted portion.

As for the delays, it sounds like you are only talking about notifications, is that right? Messages in app show up quickly, but notifications are delayed?

talentedkiwi@sh.itjust.works on 14 Dec 17:03 next collapse

I feel like I have the same or similar issue, but I’m using synapse server with element app. If I’m on mobile sometimes I don’t get my notifications at all until I’m back on Wi-Fi, then a steam of them.

macattack@lemmy.world on 14 Dec 17:43 next collapse

Is element on the main profile or are you waiting for notifications from secondary profiles? Also, might not be related, but my messaging notifications w/ GrapheneOS has gotten worse in the past week or so (Google Messaging hasn’t always alerted to new messages until I open the app and it pulls them) so it might be a Graphene thing as well.

thagoat@lemmy.sdf.org on 15 Dec 00:26 collapse

I was having this same issue and ended up switching to schildichat. Change the theme and it’s element. But with notifications.

ludicolo@lemmy.ml on 15 Dec 01:35 collapse

Yeah it seems they fixed it in 1.6.24 but fdroid is on version 1.6.20 😩

EDIT: Sorry wrong post response. I am trying out ntfy to see if it fixed it. It seems like it may have based on the few hours I have tested. I am gonna be running matrix conduit later tonight and test schildi next and element x.